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Summary
  • Competition continues to intensify in enterprise productivity – with Slack signing a deal to expand across IBM’s 350K+ employees, launch of a global ad campaign for Microsoft Teams, and reports of Google developing a new “unified communications” app for businesses.
  • Microsoft Teams has overtaken Slack with 20M+ daily active users, vs. Slack’s 13M users – heavily advantaged by its integration with Office 365 and the coming sunset of Skype for Business.
  • While Microsoft has the edge among larger customers, the reality is that enterprises will have more than one product under their roofs. Most will choose a horizontal integrated platform, and combine it with best-of-breed vendors in a few areas.
  • In the longer run, we can expect to see a convergence of collaboration and productivity – with collaboration taking place within existing workflows. Through this lens, Slack is beginning to look like an attractive acquisition for a major enterprise player.
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